My Recently Visited Services
Request access to data in a separated employee's account (email or box).
Submit a service request regarding OnBase forms and document archival/scan/import/creation services. (Report production issues, set up new forms or workflows, modify existing forms or workflows, problems logging in, workflow process administrator access)
Office 365 account issues, licenses, phone number changes
Report problems with the technology infrastructure (projectors, speakers, etc.) of a classroom or meeting room.
Request a Display/User Name change for existing account.
Security access to PeopleSoft pages and reports, EAB (Advising Software), and OnBase scanned documents.
Request updates to a current or active outage. View current outages and their ID numbers here: https://fresnostate.teamdynamix.com/TDClient/19...
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
A request to work with an IT Liaison for the purpose of identifying future technology needs as well as acquiring quotes for technology procurement. For example, working with a vendor
Transact is an on-campus payment solution that allows money to be loaded onto a student’s Bulldog card. It also manages access to certain electronic locks.
Bulldog Connect, EAB Navigate, is a cloud-based student support tool that helps faculty and staff connect with students and one another to support students.
This training is for users who wish to edit their department websites.
The Degree Progress Report (DPR) shows a student's progress in a chosen degree program, using courses taken at Fresno State and at transfer institutions.
Canvas is the LMS tool that Fresno State offers for all instructors to use for their classes.
Technology Services maintains hardware firewalls to filter network traffic and reduce the risk of unwanted network intrusions.